The Walt Disney Company Phone Numbers and Emails

Toll-Free Number:

  • (855) 553-4763
    Shareholder Inquiries
Send Message

Customer Service:

  • (321) 939-7000

Headquarters:

  • (212) 576-4000
    Marvel - US and Canada Only

Investors/ Franchising:

  • (781) 575-3335
    Shareholder Inquiries

Legal:

  • (877) 466-6669
    Privacy Inquiries

The Walt Disney Company Emails:

Complaints/ Feedback
Games, Apps and Websites
Customer Service
Archives and Student Research Resources, Shareholders
Fundraising/ Donations
General Info
Corporate Inquiries
Investors/ Franchising
Shareholder Inquiries
Jobs/ Career
Legal
CCPA Inquiries, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
Media
Advertising Inquiries, Movies, Theatre, Music and DVDs, Press Inquiries, Television and Radio
Report Fraud
Report Misuse Intellectual Property
Is this your business?
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Contact Information

The Walt Disney Company Website:

The Walt Disney Company Help Center:

Corporate Office Address:

The Walt Disney Family of Companies
P.O. Box 10000
Lake Buena Vista, Florida 32830
United States

Other Info (opening hours):

Other Location:

Marvel Headquarters

135 W. 50th Street, 7th Floor

New York, NY 10020, US


Mailing addresses:

WDW Community Relations Walt Disney World Co.

P.O. Box 10,000

Lake Buena Vista, FL 32830


Computershare Investor Services

150 Royall Street Suite 101

Canton, MA 02021


CA Privacy Rights

Disney Interactive Media Group

500 South Buena Vista Street

Mail Code 7667

Burbank, CA 91521-7667


Shareholder Inquiries

Computershare Investor Services

PO BOX 505052

Louisville, KY 40233-5052, US

More contact details

The Walt Disney Company Rating Based on 41 Reviews

Rating details

1.9
more details
Price Affordability
Value for money
Advertised vs Delivered
Customer service

Rating stats

Rating trend

Summary of The Walt Disney Company Customer Service Calls

268 TOTAL
CALLS
01:24 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Walt Disney Company?

Request for Information Question:

  • “Change marital status”
  • “Licensing inquiry”
  • “Help with disneyland”

Account Question:

  • “Accounts payable”
  • “Someone is using my name to login on TV show”
  • “You guys are taking money out of my account and when I got it it was only supposed to be to take it off my card one time only you've been taking money off my card for the last three payments and I would like my money back you know I happen to call my”

Staff Question:

  • “Bad customer service in a Disney”
  • “No service”
  • “Theft of my purse from resort bell services”

Activation/ Cancellation Question:

  • “I canceled my app on the Roku. You just took my money out for it. I want my money put back in my account.”
  • “Cancel subscription”
  • “Cancelation still charging my card”

Employment Question:

  • “Need payroll information”
  • “Job offer”
  • “401k contributions”

Payments and Charges Question:

  • “Charge”
  • “Billion dollar show idea”
  • “Payment”

Product/ Service Question:

  • “My Disney train won't work”
  • “I can not come to work this morning”
  • “Product infringement”

Return/ Replace Question:

  • “Change address”
  • “I have an idea to make you Trillions to replace the Dr Seus theme park.”
  • “Return”

Cards Question:

  • “Someone used my gift cards”
  • “Dispute credit card charges”

Refund Question:

  • “I want a refund”
  • “Refund for Theater ticket purchase for "Aladdin"”

Shipping and Delivery Question:

  • “Taykor Swift fanpackage”

Other Question:

  • “Because”
  • “داستانم رو به شرکت بفروشم”
  • “میخواهم داستانم رو ارسال کنم برای ساخت انیمیشن”

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