Contact The Walt Disney Company Customer Service
The Walt Disney Company Phone Numbers and Emails
Toll-Free Number:
-
(855) 553-4763Shareholder Inquiries
Customer Service:
-
(321) 939-7000
Headquarters:
-
(212) 576-4000Marvel - US and Canada Only
Investors/ Franchising:
-
(781) 575-3335Shareholder Inquiries
The Walt Disney Company Emails:
Contact Information
The Walt Disney Company Website:
The Walt Disney Company Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Marvel Headquarters
135 W. 50th Street, 7th Floor
New York, NY 10020, US
Mailing addresses:
WDW Community Relations Walt Disney World Co.
P.O. Box 10,000
Lake Buena Vista, FL 32830
Computershare Investor Services
150 Royall Street Suite 101
Canton, MA 02021
CA Privacy Rights
Disney Interactive Media Group
500 South Buena Vista Street
Mail Code 7667
Burbank, CA 91521-7667
Shareholder Inquiries
Computershare Investor Services
PO BOX 505052
Louisville, KY 40233-5052, US
Summary of The Walt Disney Company Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Walt Disney Company?
Request for Information Question:
- “Change marital status”
- “Licensing inquiry”
- “Help with disneyland”
Account Question:
- “Accounts payable”
- “Someone is using my name to login on TV show”
- “You guys are taking money out of my account and when I got it it was only supposed to be to take it off my card one time only you've been taking money off my card for the last three payments and I would like my money back you know I happen to call my”
Staff Question:
- “Bad customer service in a Disney”
- “No service”
- “Theft of my purse from resort bell services”
Activation/ Cancellation Question:
- “I canceled my app on the Roku. You just took my money out for it. I want my money put back in my account.”
- “Cancel subscription”
- “Cancelation still charging my card”
Employment Question:
- “Need payroll information”
- “Job offer”
- “401k contributions”
Payments and Charges Question:
- “Charge”
- “Billion dollar show idea”
- “Payment”
Product/ Service Question:
- “My Disney train won't work”
- “I can not come to work this morning”
- “Product infringement”
Return/ Replace Question:
- “Change address”
- “I have an idea to make you Trillions to replace the Dr Seus theme park.”
- “Return”
Cards Question:
- “Someone used my gift cards”
- “Dispute credit card charges”
Refund Question:
- “I want a refund”
- “Refund for Theater ticket purchase for "Aladdin"”
Shipping and Delivery Question:
- “Taykor Swift fanpackage”
Other Question:
- “Because”
- “داستانم رو به شرکت بفروشم”
- “میخواهم داستانم رو ارسال کنم برای ساخت انیمیشن”
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